Effective Date: October 27, 2025
Last Updated: October 27, 2025
1. Introduction
ToneMedia (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website at https://www.tonemediastudio.com or engage our wedding-filmmaking services.
2. Information We Collect
We collect the following types of information:
- Contact information: name, email address, phone number, and mailing address when you inquire or book with us.
- Wedding details: event date, venue, and relevant details provided through our inquiry form or planning process.
- Payment information: processed securely through trusted third-party providers (we do not store full card details).
- Technical data: IP address, browser type, device data, and pages visited, collected via cookies and analytics tools.
- Marketing preferences: when you opt in to receive updates, newsletters, or special offers.
3. How We Use Your Information
We use your information to:
- Communicate with you regarding inquiries, bookings, and project updates.
- Provide and deliver wedding-filmmaking services.
- Improve our website, client experience, and creative process.
- Send relevant marketing communications (with your consent).
- Comply with legal obligations and protect against fraudulent or unauthorized activity.
4. Sharing Your Information
We may share information with:- Trusted service partners such as payment processors, hosting providers, and analytics platforms.
- Legal authorities if required to comply with applicable laws or to protect our rights.
- Business successors in the event of a merger, acquisition, or sale of assets, under confidentiality agreements.
5. Cookies and Analytics
We use cookies and Google Analytics to understand website traffic and improve functionality.
You can disable cookies in your browser settings, though some features may be limited.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your data, or opt out of marketing. To exercise these rights, email hello@tonemediastudio.com.
7. Data Retention
We retain personal data only as long as necessary for the purposes described here or as required by law. When no longer needed, data is securely deleted.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your data.
While we strive to protect your information, no system can guarantee absolute security.
9. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect their personal data.
10. International Transfers
If your data is transferred outside your home country, we ensure appropriate protections consistent with applicable law.
11. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date."